FAQs

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Our team requires 1-3 business days to fulfill orders. Once your package is on its way, you’ll receive an email with your tracking number. During peak holiday seasons or sale events, fulfillment may take a bit longer, so please allow up to 7 additional business days for delivery.

Please note that orders aren’t processed over the weekend, and any SG expedited order placed after 12:30 PM will be fulfilled on the next business day. Additionally, express shipping may be temporarily unavailable during busy periods

Returns & Exchanges

What is your return policy?

Items listed as Final Sale/ End Of Season Sale or BFCM are not eligible for store credit, exchanges, or refunds.

Sizing & Fit

How do I find my size?

We offer a detailed FIT GUIDE to help direct you to the right size. If you need any further assistance, please CONTACT our customer service team through our contact page!

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods.

Can I change/edit/cancel my order?

We process your order as soon as it's placed! Once an order has been placed we are unable to make ANY changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)